PARTICIPATORY FORMS OF DIGITAL GOVERNANCE
AND PEOPLE-POWERED SERVICES Cover Image

PARTICIPATORY FORMS OF DIGITAL GOVERNANCE AND PEOPLE-POWERED SERVICES
PARTICIPATORY FORMS OF DIGITAL GOVERNANCE AND PEOPLE-POWERED SERVICES

Author(s): Gheorghe H. Popescu, Kenneth Creager
Subject(s): Economy, National Economy, Human Resources in Economy, ICT Information and Communications Technologies
Published by: Žilinska univerzita v Žiline, Fakulta prevádzky a ekonomiky dopravy a spojov, Katedra ekonomiky
Keywords: citizen-centric; digital; governance; service; delivery;

Summary/Abstract: Relying on recent research on how governments and individuals activate in adigital setting, leaving electronic traces that bring about immense volumes of data aboutthemselves and any interplays they have, we first analyze the broader theoretical argumentsthat prove that information and knowledge create capacity for cutting edge, performance, andthe sharpness to adjust to a swiftly altering environment. We advance primary empiricalresearch for the main case study that clarifies that there are cultural obstacles to employingsocial media and adopting the digital timestream, and advancing the data science abilitiesrequired to obtain public usefulness from big data. We use meta-analysis to inspect theevidence that Internet and mobile-based digital technologies favour co-production and cocreation: at the separate level, most individuals handle their matters with government as theydo with their bank; at the shared level, co-production may entail a type of crowdsourcing,where individuals inform governments of non-necessity issues in proximities, while at thestrategy level, co-production advances so as to achieve co-creation, individuals employing thegovernment as stage notion to co-create both strategy and services. Based on this evidence,we exemplify arguments that governments are unsuccessful in taking advantage of theaffordances of big data, whereas individuals are powerle

  • Issue Year: 11/2017
  • Issue No: 2
  • Page Range: 45-52
  • Page Count: 8
  • Language: English