NEW TRENDS IN THE QUALITY MANAGEMENT
NEW TRENDS IN THE QUALITY MANAGEMENT

Summary/Abstract: This article begins with access to Quality Management. Further, it deals with the ways of applying Quality Management in the everyday working practices of the Ahold Central Europe (ACE) Company - made up of the Czech Republic, Slovakia and Poland. The rest of the article aims at a description in greater detail of the “World Class” philosophy and the components that the above-mentioned company could use to fulfil the same. The article provides the answers to the following questions: - How should a quality approach perform in general? - What should a quality approach function not do in general? - What is the most frequent quality approach function? - Where do we need to concentrate on, in the future? - What activities in a quality approach are missing?

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