Kultura bezpieczeństwa a sprawność funkcjonowania systemu powiadamiania ratunkowego
Security culture and the efficiency of the emergency notification system
Author(s): Zofia Wilk-WośSubject(s): Security and defense, Welfare systems, Culture and social structure , Welfare services
Published by: Oficyna Wydawnicza AFM Uniwersytetu Andrzeja Frycza Modrzewskiego w Krakowie
Keywords: security culture; emergency notification system; 112 emergency number; system efficiency;
Summary/Abstract: For several years, there has been a rescue notification system operating in Poland, in which emergency call centres have been handling calls made to the 112 emergency number. A very high number of false calls is a serious problem which the operators of emergency numbers have to cope with. The paper attempts to indicate the factors that may affect the improvement of safety culture, and the efficiency of the emergency notification system.
Journal: Bezpieczeństwo. Teoria i Praktyka
- Issue Year: XXXIII/2018
- Issue No: 4
- Page Range: 115-125
- Page Count: 12
- Language: Polish
