Cooperation of Emergency Services and Emergency Subjects Based on the Emergency Information System – Role and Significance of Emergency Phone Numbers Operators in Conveying Information about Emergencies Cover Image

Współdziałanie służb i podmiotów ratowniczych w oparciu o system powiadamiania ratunkowego – rola i znaczenie operatorów numerów alarmowych w przekazie informacji o zdarzeniach
Cooperation of Emergency Services and Emergency Subjects Based on the Emergency Information System – Role and Significance of Emergency Phone Numbers Operators in Conveying Information about Emergencies

Author(s): Zofia Wilk-Woś, Ewa Stroińska, Przemysław Kornacki, Włodzimierz Zawisza
Subject(s): Security and defense, Management and complex organizations, ICT Information and Communications Technologies
Published by: Społeczna Akademia Nauk
Keywords: emergency information system; Emergency Information Centers; emergency phone numbers operators; police;

Summary/Abstract: Emergency information system is an important element of security management of the state and its citizens. A link of this system are emergency information centers. The aim of this article is an attempt to assess a current emergency information system pursuant to qualitative research with the application of focus group interview and free interview. The article attempts to assess emergency information system and to determine the role of emergency information centers in this system based on a systemic organization model identified by Harold Leavitt.

  • Issue Year: 19/2018
  • Issue No: 1.3
  • Page Range: 53-65
  • Page Count: 13
  • Language: Polish