DEFINITINING THE PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES
DEFINITINING THE PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES

Summary/Abstract: The position of small and medium businesses in stimulating global economic progress has interested researchers in recent decades. Small and medium businesses account for the transition to a market economy playing an important part in innovation, income generation and dynamism in economy and employment. Depending on the approaches and purposes of the enterprises performance and its indicators have been variously classified. Furthermore, performance measurement systems are important tools as they provide enterprises with the necessary information to design, control and achieve their goals. The objective of this paper is to collect and analyse a set of performance definitions, indicators and measurement systems. The literature review is based on the research gathered from databases such as Emerald Insight, Elsevier and Google Scholar. The research papers cover the years from 1991 to 2018. The findings on the definitions of performance, its indicators and measurement system will be employed in the next stages of the research process.

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