Zaufanie jako kluczowy zasób w prowadzeniu dialogu społecznego
Social dialogue and trust

Summary/Abstract: This article examines the role of trust in decision-making processes, which involves major interest groups, representing the world of work and business. This process is often referred to as the concept of social dialogue, which is generally defined as all forms of negotiation and consultation between the trade unions and employers and the state. In this formula, dialogue can be regarded as a mechanism of public policy making. The first part of the article is a short presentation of links between social dialogue and public policies. The second part addresses the issue of trust, which is a prerequisite for high quality and effective social dialogue. The quality and effectiveness of dialogue are correlated with the price, which participants have to pay for taking part in the dialogue and its outcomes. This is an issue of transaction costs, which are determined by "trust capital". The third part examines contribution of trust to the cost effect of social dialogue. The study concludes with a presentation of the research, conducted among trade unionists and employers who have, inter alia, assessed the role of trust in dialogue.

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