ISO 9001 IN ORGANIZATIONS: INFLUENCING FACTORS AND BENEFITS Cover Image

ISO 9001 IN ORGANIZATIONS: INFLUENCING FACTORS AND BENEFITS
ISO 9001 IN ORGANIZATIONS: INFLUENCING FACTORS AND BENEFITS

Author(s): Dalia SUSNIENĖ, Gediminas SARGŪNAS
Subject(s): Business Economy / Management
Published by: Panevėžio kolegija
Keywords: quality management; ISO 9001 quality standard; implementation of ISO 9001; benefits;

Summary/Abstract: The aim of this study is to identify and classify potential and verified benefits of implementing quality management systems according to ISO 9001 standard and to give an overview on how certain positive or negatyve factors manifest in the adherence to ISO 9001 in practice. The paper classifies the major identified benefits into internal and external ones. It also relates the potential benefits to factors and indicators which reflect specific standard requirements in order to attain these benefits.

  • Issue Year: 14/2018
  • Issue No: 1
  • Page Range: 5-12
  • Page Count: 8
  • Language: English
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