Sources and levels of job satisfaction in public administration institutions: the case of provincial branch of ZUS Cover Image

Źródła i poziom satysfakcji z pracy w instytucji administracji publicznej na przykładzie oddziału wojewódzkiego ZUS
Sources and levels of job satisfaction in public administration institutions: the case of provincial branch of ZUS

Author(s): Eugeniusz Niedzielski
Subject(s): Public Finances, Human Resources in Economy, Socio-Economic Research
Published by: Wydawnictwo Uniwersytetu w Białymstoku
Keywords: administracja publiczna; satysfakcja z pracy; jakość usług; public administration; job satisfaction; service quality

Summary/Abstract: The paper presents the results of research on the sources and levels of job satisfaction and its impact on the motivation of employees in terms of their identification with their organisation's goals and staff tasks. Studies have shown a relatively high level of job a negative image of the organisation.

  • Issue Year: 86/2017
  • Issue No: 2
  • Page Range: 146-154
  • Page Count: 9
  • Language: Polish