Interactive Multimedia Guides: a Visitor Evaluation Cover Image

Interaktywne przewodniki multimedialne w ocenie zwiedzających
Interactive Multimedia Guides: a Visitor Evaluation

Author(s): Tomasz Zdziebko, Zygmunt Drążek, Jakub Swacha, Karolina Muszyńska
Subject(s): Economy, Tourism
Published by: Wydawnictwo Naukowe Uniwersytetu Szczecińskiego
Keywords: e-guides; IT-aided visiting; visitor evaluation

Summary/Abstract: The paper discusses the issue of perception of portable interactive multimedia guides by the museum visitors. Data from a total of 993 questionnaires, filled out by the visitors of three oceanographic museums from the South Baltic region (in Gdynia, Klaipeda and Stralsund), where interactive multimedia guides were implemented as part of the BalticMuseums 2.0 Plus international project, were analyzed. The results clearly indicate a very good visitor rating of this form of guided tours, and additionally identify, among others, the main reasons for choosing this form of guided tours, groups of users, which, in the opinion of visitors, may be particularly interested in e-guides, and types of content, which they expect to receive in the e-guides.

  • Issue Year: 37/2017
  • Issue No: 1
  • Page Range: 159-168
  • Page Count: 10
  • Language: Polish