Specyfika i poziom innowacyjności przedsiębiorstw usługowych w Polsce
Specificity and Level of Innovativeness of Service Enterprises in Poland

Summary/Abstract: An aim of considerations is to analyse and evaluate innovative activities carried out by service enterprises in Poland. The author focused on the three issues. The first is changes taking place in innovative activity of service enterprises. He demonstrated, inter alia, their relatively great activity in implementation of product and process innovations, whereas low in the area of marketing innovations. The second issue is the volume of expenses incurred on innovative activities in the service sector. The author emphasised that, to be true, the main source of financing those activities remained enterprises’ own means, nevertheless there could be observed the growing share of means acquired from abroad and those coming from bank credits. The third issue is economic effects of innovative activities. The author demonstrated the ongoing drop in the share of revenues from sales of new and/or substantially improved products in the sales revenues as a whole. The article was prepared basing on the statistical data and results of the cyclical research concerning enterprises’ innovative activities, which is carried out by the Central Statistical Office (GUS) with the use of the methodology described in the Oslo Manual. The analysis and evaluation of individual issues were carried out taking into account various classification criteria such as the size of the firm, the economic activity (branch) being carried out by it, and the type of innovations being introduced. The time scope of considerations covers the years 2009-2013. The conclusions coming out therefrom should be treated as a contribution to the discussion and further indepth research in this respect.

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