Protecting the image of the company in crisis Cover Image

Ochrona wizerunku firmy w sytuacji kryzysowej
Protecting the image of the company in crisis

Author(s): Janusz Śnihur
Subject(s): Business Economy / Management, Marketing / Advertising
Published by: Polskie Towarzystwo Ekonomiczne w Zielonej Górze
Keywords: image; reputation; crisis situation; threats;

Summary/Abstract: Creating the image of this information environment for business including by providing various participants in the company's environment information indicating the values of the company, confirmed a high, quality products and services, the level of innovation, providing customers with fixed benefits. However, this idea does not necessarily coincide with reality, may be only a subjective image of the company or its offer. Incorrect or incomplete information may shape the erroneous image of the organization which could lead to a crisis situation. The crisis obviously affects negatively on the image of the company / organization. How to prevent it and how to deal with the crisis? This article is an attempt to answer this question.

  • Issue Year: 3/2016
  • Issue No: 5
  • Page Range: 180-190
  • Page Count: 11
  • Language: Polish
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