Towards an NGO performance model
Towards an NGO performance model

Summary/Abstract: The paper aims at investigating relations between factors that performance of non-governmental organizations (NGOs) is contingent on and those which it influences. The initial conceptual framework considers such concepts as: mission, strategy, financing, management, performance itself, as well as self-evaluation conducted by internal stakeholders and perception of an NGO by external ones. The conceptualized 12 relations are validated using a research model including 31 variables in total. The input data derive from three major sources, including: results of a survey among randomly selected Polish public benefit organizations (PBOs), where 55 organizations responded, obligatory annual activity statements of the PBOs, and opinions of would-be donors participating in an experiment. A quantitative validation of the model proved its general correctness, eliminating one relation and including three new. Nevertheless, encountered limitation of the analysis showed a need to develop a structural model where direct and indirect influences could be disambiguated.

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