УПРАВЛЕНИЕ НА ОРГАНИЗАЦИОННИ КОНФЛИКТИ: УПРАВЛЕНСКИ ПОДХОД, КОМПЕТЕНТНОСТ И СТРАТЕГИИ
MANAGING ORGANIZATIONAL CONFLICTS: MANAGERIAL APPROACH, COMPETENCIES AND STRATEGIES
Author(s): Ivanka MihaylovaSubject(s): Economy, Business Economy / Management, Socio-Economic Research
Published by: Бургаски свободен университет
Keywords: Conflict management; managerial approach; knowledge; skills; conflict management strategies
Summary/Abstract: The paper presents the results of a study of conflict management practice in Bulgarian organizations. The study explores the managerial approach to conflicts and reveals the knowledge, skills and strategies which managers have acquired to deal with conflicts between their subordinates. Finally, the paper outlines the shortcomings of managers’ competencies while managing conflicts in organizations.
Journal: Съвременни управленски практики
- Issue Year: 2016
- Issue No: IX
- Page Range: 219-227
- Page Count: 9
- Language: Bulgarian