Diagnoza zasobów ludzkich i perspektywy zatrudnienia w przedsiębiorstwach handlu detalicznego
Human resources diagnosis and employment prospects in retail enterprises

Summary/Abstract: The objective of the paper is verification of relations between competitive position and importance of a human factor for the enterprise. The paper presents the results of own research which were conducted on a group of 292 entrepreneurs operating in a sector of food retail trade. Because of essential role of client service in this kind of activity there was verified self assessment of human resources. Entrepreneurs made the assessment using the SWOT analysis and defining human resources as strength or weakness of their enterprise. Following such diagnosis, the paper presents description of changes in employment which were planned in the researched retail entities. To deepen the analysis there were adopted some classifying criteria of the enterprises based on their objective and subjective features

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