Razvoj sistema osiguranja kvaliteta na Medicinskom fakultetu - naša iskustva
Development of Quality Assurance System at the Faculty of Medicine – Our Experiences

Summary/Abstract: Purpose of the quality improvement system is to build institutional mechanisms for systemic valuation and coordination of development initiatives and programs in order to continuously promote high standards of professional and scientific development of stakeholders in all areas in which the Faculty operates. Primary responsibility over the quality of higher education is to be assumed by the Faculty, after fulfillment of legal, organizational, and financial preconditions. Advances and effective functioning of the system for quality assurance also require external support: Creation of the legal basis for reorganization of the Faculty along the lines of European principles of higher education; Setting up of the fund for financing of the reform; Formation of national structures for quality assurance; Adoption of common standards and criteria for assessment of quality; Preparatory activities may be carried out in advance, but only after the internal (identification of strengths and weaknesses) and external analysis of conditions at the Faculty. At the Faculty of Medicine, the plan of activities for development and institutionalization of the quality assurance system followed upon the conducted analysis of existing conditions. For the first stage, the plan encompassed the following: 1. Setting up of the basic elements of infrastructure for quality assurance: Establishment of Faculty's Office and Service for Accreditation and Quality Control; Creation of legal and normative framework; Planning of funds for financing of the quality assurance system. Plan of Activities was subsequently established in relation to contents and realization dynamics. 2. Identification of priority areas and activities aimed at development of quality assurance system, which includes: Starting of the initiative to amend normative enactments with provisions on the obligation to institutionally establish and implement the quality assurance system ; Rules of Procedure on Operations of the Office; Rulebook on Operations of the Service; Organizational diagram of the Faculty, with clear positioning of the Office and the Service. Proposed second set of activities includes: - Development and formalization of quality assurance policies, procedures and activities in order to involve the entire institution in the process, thereby making the system effective and using the collected information for purpose of making the decisions on corrective measures to assure or improve quality on various levels.

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