Challenges to probation officers’ job satisfaction - What can we learn from international policy and practice  Cover Image

Izazovi zadovoljstva poslom probacijskih službenika - što možemo naučiti iz inozemne politike i prakse?
Challenges to probation officers’ job satisfaction - What can we learn from international policy and practice

Author(s): Neven Ricijaš, Snježana Maloić
Subject(s): Education
Published by: Sveučilište u Zagrebu, Edukacijsko-rehabilitacijski fakultet
Keywords: probation; probation officers; motivation; job satisfaction; stress

Summary/Abstract: he first professional probation officers in Croatia began their work in June 2011 when probation offices were opened. Preliminary research results on how they perceived their work, conducted in mid 2012, showed satisfactory initial motivation, job satisfaction and a relatively low level of professional stress. The primary aim of this paper is to provide an overview of the international empirical research results in the area of work perception, experience, motivation, stress and burn-out, and placing them in the context of the current Croatian practice. This way, foreign experiences, policies and practice become a platform for learning from different experiences and may be used for improvement and prevention of various adverse effects in our working environment. In conclusion, the authors provide general guidelines and recommendations for a Croatian context.

  • Issue Year: 50/2014
  • Issue No: 1
  • Page Range: 54-69
  • Page Count: 16
  • Language: Croatian