Evolution Of Marketing: From Product Up To Employment Cover Image

Evolution Of Marketing: From Product Up To Employment
Evolution Of Marketing: From Product Up To Employment

Author(s): Svetlana Tasić, Goran Grubić, Milijanka Ratković
Subject(s): Economy
Published by: Fakultet za poslovne studije i pravo
Keywords: Customer relationship management; holistic marketing; relationship marketing; information and communication technologies; model 4O

Summary/Abstract: Although the marketing concept is relatively long, yet not all companies facing the market, or finding ways to increase customer satisfaction, but they often turned to their own needs and possibilities of making the decisions on outdated concepts in formulating their business philosophy. However, more frequent changes of conditions in the global marketplace are forcing participants adjust to the changes in business philosophy with a focus on creating stronger and longer-term relationships with customers. After a brief consideration of the characteristics of previous concepts of marketing, this paper will present the current trends to develop marketing that are connected to each other and largely based on modern information and communication technologies. In this context, we emphasize the importance of relationship marketing as a concept that enables new market opportunities.

  • Issue Year: 2/2012
  • Issue No: 5
  • Page Range: 72-78
  • Page Count: 7
  • Language: English