THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN THE MILITARY. A STEP FORWARD FOR DEFENSE RESOURCES MANAGEMENT
THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN THE MILITARY. A STEP FORWARD FOR DEFENSE RESOURCES MANAGEMENT
Author(s): Fănel RădulescuSubject(s): Economy
Published by: Regional Department of Defense Resources Management Studies
Keywords: TQM; Defense Resources Management; Leadership; Organizational Culture
Summary/Abstract: So far the implementation of total quality management as a means to improve the quality of the defense services the armed forces provide its stakeholders has proven a success in other military establishments. Hence, the current article aims at overviewing the basic principles underlying the TQM philosophy and the likely hindrances the latter’s implementation may be confronted with should such an approach be taken in the Romanian military.
Journal: Journal of Defense Resources Management (JoDRM)
- Issue Year: 4/2013
- Issue No: 2
- Page Range: 135-142
- Page Count: 7
- Language: English