REGULATORY REFORM POLICIES FOR TOURISM AND HOSPITALITY OF THE FEDERATION OF BOSNIA AND HERZEGOVINA
REGULATORY REFORM POLICIES FOR TOURISM AND HOSPITALITY OF THE FEDERATION OF BOSNIA AND HERZEGOVINA

Summary/Abstract: The paper provides a comprehensive insight into the analysis and evaluation of regulatory reform policies for the tourism and hospitality sector in the Federation of Bosnia and Herzegovina. From the perspective of sustainable development, such policies are of the essential importance for these industries. The foundation of this research paper is "White Book of Tourism of the Federation of Bosnia and Herzegovina", which is the result of the study funded by the USAID Sustainable Tourism Development Project in cooperation with the Chamber of Commerce of the Federation of Bosnia and Herzegovina and the Federal Ministry of Environment and Tourism. The paper examines previous academic research related to regulatory reform, tourism competitiveness and the current state of tourism development in the Federation, along with the analysis of the Travel and Tourism Development Index of Bosnia and Herzegovina in comparison with neighboring countries. Our research methodology integrates professional and scientific methods, including internal analysis of secondary data sources and external research using focus groups, expert interviews and surveys. The paper focuses on the results and discussion of the research which translates to measures systematized in four categories, aimed at improving the legislative framework, establishing new institutions, developing strategies and implementing key planning documents for the development of the tourism sector. The aim of the paper is to create an encouraging business environment for the expansion of the private sector in the tourism and hospitality, as well as to identify the advantages that could be created from the reform, including the quality of services improvement, foreign investment and new jobs creation. This paper therefore not only provides a thorough overview of reforms in the tourism sector, but also lays the foundation for future research initiatives aimed at the further development and improvement of tourism and hospitality in the Federation of Bosnia and Herzegovina.

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