THE IMPACT OF THE INSTITUTIONAL FRAMEWORK ON CONNECTIVITY AND HUMAN RESOURCES AS DIMENSIONS OF THE DIGITAL ECONOMY
THE IMPACT OF THE INSTITUTIONAL FRAMEWORK ON CONNECTIVITY AND HUMAN RESOURCES AS DIMENSIONS OF THE DIGITAL ECONOMY

Summary/Abstract: The purpose of the research is to identify the impact of the functions of the institutional framework on the digital economy among the population in Bosnia and Herzegovina. Analyzing the research results, we can confirm and conclude that there is an influence of the determinants of the institutional framework on the digital economy. More precisely, the institutional framework makes a significant unique contribution to the prediction of human capital and connectivity as components of the digital economy. According to the mentioned results and based on relevant theoretical sources and conducted analyses, procedures, and results of empirical research, we can state that the institutional framework significantly affects the digital economy among the population in Bosnia and Herzegovina. The research results confirmed that there is great dissatisfaction among the citizens of Bosnia and Herzegovina when it comes to the support of state institutions for the digitization of society and the improvement of citizens' lives. Also indicative is the negative perception that municipalities, cantons, and structures at the state level do not invest in the development of ICT to support digitization and make life easier for citizens, while the assessment of investments by state and private telecom operators is indifferent. All other research results were positively perceived by the citizens of Bosnia and Herzegovina. The sample consisted of 1427 (n = 1427) respondents from Bosnia and Herzegovina based on the principle of the snowball method. When it comes to Bosnia and Herzegovina, there is no relevant research on the impact of the institutional framework on the digital economy among the population in Bosnia and Herzegovina, which is the main motive of the research.

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