Leadership in Crisis from the Perspective of the COVID-19 Pandemic Cover Image

Przywództwo w kryzysie - perspektywa pandemii COVID-19
Leadership in Crisis from the Perspective of the COVID-19 Pandemic

Author(s): Rafał Mrówka
Subject(s): Business Economy / Management, Organizational Psychology, Social Theory
Published by: Szkoła Główna Handlowa w Warszawie
Keywords: crisis leadership; adaptive leadership; COVID-19; organisational trust;

Summary/Abstract: The paper examines leadership in times of crisis using the COVID-19 pandemic as a case study. Drawing on the literature and SGH research based on a Delphi panel, the author shows that the crisis highlighted leaders' responsibility toward multiple stakeholders. The RLP and RLR concepts--grounded in trust, communication and empathy - proved effective, as did adaptive leadership, which blends elements of transformational, transactional, autocratic and servant styles. Crucial practices include

  • Issue Year: 2025
  • Issue No: 204
  • Page Range: 67-86
  • Page Count: 20
  • Language: Polish
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