Repair Preference Rate: Analysis of Repair Service Demand in EU Countries
Repair Preference Rate: Analysis of Repair Service Demand in EU Countries

Summary/Abstract: This study aims to measure the rigidity of consumer preferences for repairing electronic products in 19 EU member states for 2013-2022 and examine the variables affecting demand. Quantitative studies examining repair demand mainly consist of questionnaires and cross-sectional data analysis. In this context, examining the subject using The System GMM Estimator Method developed by Arellano and Bover (1995) and Blundell and Bond (1998) is important. According to the analysis, the most effective variable on demand is the lagged values of the independent variable. For this reason, it has been observed that stereotyped consumers’ perceptions about repair in the long term continue rigidly. In the short run, the small price elasticity and the negligible effect of taxes reduce the policy tools to be used. The results show that in the European Union countries, where the highest environmental standards are applied worldwide, consumers' preferences for repair cannot be changed enough, and the existing tools are insufficient to break the established perception.

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