Being Always Online, Feeling Emotionally Exhausted: The Impact of Excessive Social Media Use on Job Satisfaction
Being Always Online, Feeling Emotionally Exhausted: The Impact of Excessive Social Media Use on Job Satisfaction

Summary/Abstract: Excessive social media use has become increasingly prevalent in employees' work lives, leading to substantial psychological and behavioral challenges. However, empirical and comprehensive research on the dark side of social media use at work and the effects of overuse on employee outcomes is nascent in management literature. To fill this gap in the literature, the present study investigated the relationship between excessive social media use at work, technology-work conflict, emotional exhaustion, and job satisfaction. In this vein, data were collected from 210 employees and analyzed using structural equation modeling. The results showed that (1) Excessive social media use at work positively relates to technology-work conflict; (2) technology-work conflict positively relates to emotional exhaustion; (3) technology-work conflict negatively relates to job satisfaction.

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