Digitalizacija ciklusa naplate u preduzeću kao faktor unapređenja likvidnosti i efikasnosti
Digitalization of the collection cycle in enterprises as a factor of improving liquidity and efficiency

Summary/Abstract: The digitalization of the collection cycle is becoming a key element of modern financial management, especially in the context of increasing demands for efficiency and liquidity in business operations of enterprises in Bosnia and Herzegovina. This paper analyzes the impact of digital transformation on invoicing, monitoring, and receivables collection processes through the application of modern information systems, automation, and integration of digital tools. The research was conducted using a combination of quantitative and qualitative methods, including a survey conducted among 40 companies from different sectors and a case study of companies that implemented certain digital tools in the procurement cycle. The results indicate that the digitalization of the collection cycle significantly reduces the collection time, increases the accuracy of financial records, and contributes to greater business transparency. Moreover, digital tools have a direct positive effect on cash flow management, reduction of administrative costs, and overall business stability. It is concluded that the digital transformation of the collection cycle is a necessary step toward modernizing financial functions and improving the competitiveness of enterprises in Bosnia and Herzegovina.

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