Стратегічні аспекти забезпечення конкурентоспроможності підприємств ресторанного господарства на основі їх ключових компетенцій
Strategic Aspects of Ensuring the Competitiveness of Restaurant Enterprises Based on Their Key Competencies

Summary/Abstract: The article is devoted to the study of the conceptual framework of competencies and key competencies of restaurant enterprises, the development of methodology for their evaluation, as well as the conceptual foundations of strategic management in the restaurant business and its competitiveness based on competencies. Based on the analysis of existing approaches to the understanding of the concept of "key competencies of an enterprise," the main features of this concept are identified, which create certain positive impacts on the enterprise's performance. A new definition of this category is also provided. The article discusses the hierarchy of competencies within a company, which creates a methodological basis for investigating their profile. A list of the most relevant competencies of one of the popular restaurant establishments in Kropyvnytskyi is compiled, which are identified as professional, role-based (within personal competencies), functional, strategic, and key (within the competencies of the entire organization). Through expert surveys, the level of individual competency indicators is determined on a ten-point scale. Using the taxonomic analysis method, the development indicators for each competency are evaluated, and values for individual taxonomic coefficients and the final (integral) taxonomic coefficient are calculated. The key competencies of the studied establishment are formulated. A conceptual approach to strategic business management and its competitiveness based on strategies for further business development is proposed. The methodology for identifying professional, role-based, functional, and strategic competencies of a restaurant establishment with subsequent evaluation using taxonomic analysis can be applied by other enterprises to form their own key competencies and develop strategies for further business development, which will contribute to strengthening their competitive positions in the restaurant services market.

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