Трансформація бізнес-процесів промислових підприємств в умовах цифровізації
Transformation of Business Processes of Industrial Enterprises in the Context of Digitalization

Summary/Abstract: The article is devoted to the study of features of transformation of business processes (BP) of industrial corporations in the digital economy. The purpose of the publication is to study the ways in which corporations producing industrial products use the tools for managing the process-oriented activities of its strategic business units to meet consumer demand. During the study, the author's own definition and generalized model of the digital economy are provided, the place in it of the components and functional segments of integrated business information systems of industrial corporations of industrial type 4.0 is determined. The sequence of parallel formation of the value of a real and digital product in the context of digitalization of BP of corporate activities, the content, and specifics of information support of the chain of stages of order processing, which form the cost of goods and services that are valuable for buyers, are studied. BP of industrial enterprises are defined as a sequence of logically related actions that are performed during a certain period in a certain space and are aimed at creating goods or services with the achievement of an optimal economic result from further sale. It is proved that progress in the use of BP is achieved when the amount of value added to the input value is maximized during the time of its execution. The means of optimization of BP are considered because of their division into a sequence of subprocesses, determination of the chronological order of operations/subprocesses, visualization, drawing up a workflow diagram. The directions of transformation of BP in the digital economy are formulated, the requirements for the correct implementation of the procedures for identification, structuring, visualization, implementation, and control are extended to them. Additional, in contrast to real, requirements for digital BP are formulated: efficiency of use, availability of the system, speed of execution, confidentiality, emphasis on quality service and increasing the level of customer loyalty. Transformations of BP are considered as drivers of ensuring competitive advantages in the market race, which can be ensured through the technical improvement of execution platforms, the involvement of artificial intelligence, autonomous robotics systems in the execution of BP, the acquisition of new knowledge based on the results of processing large data sets, and the intellectualization of communication networks.

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