The Importance of Total Quality Management Practices on Quality Performance in the Medical Device Manufacturing Industry: A Literature-Based Review
The Importance of Total Quality Management Practices on Quality Performance in the Medical Device Manufacturing Industry: A Literature-Based Review

Summary/Abstract: This study is to conduct a literature research on in the role of Total Quality Management (TQM) practices in increasing the quality performance of medical devices within the medical device manufacturing industry. Medical devices range from simple instruments like gloves to complex devices like pacemakers and MRI machines, have a direct impact on patient health and safety, making quality management a critical aspect of their production. The study adopts research, combining past research on manufacturers and commentary from industry experts. Key TQM practices identified include customer focus, employee involvement, process management, supplier quality management, continuous improvement, employee training and development. According to research reveal that there are significant positive relationships between TQM practices and quality performance indicators such as defect reduction, regulatory compliance, customer satisfaction and operational efficiency. To further improve quality performance in the medical device industry, the long-term impact of Total Quality Management practices should be investigated.

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