Complexities of Collaborative Crisis Response: Stakeholders’ Perception of Coordination Challenges during the Influx of Ukrainian Forced Migrants to Warsaw
Complexities of Collaborative Crisis Response: Stakeholders’ Perception of Coordination Challenges during the Influx of Ukrainian Forced Migrants to Warsaw

Summary/Abstract: The article delves into the challenges of multi-sectoral coordination in emergency foodrelief for forced migrants from Ukraine in Warsaw. Utilising the COM-B model, we an-alysed interviews with representatives from public authorities, the private sector, andNGOs to identify perceived barriers in capability, opportunity, and motivation affectingcollaboration. Our findings indicate a consensus across sectors regarding capability andopportunity barriers. Key capability issues include coordination complexities, communi-cation gaps, and unclear roles, leading to systemic inefficiencies and response delays. Op-portunity barriers are predominantly linked to procedural and bureaucratic challenges,exacerbated by conflicting policies and cultural factors. Motivational challenges differ bysector, ranging from frustrations associated with attempts to collect high-quality donationsin the public sector, operational risks and misuse concerns in the private sector, to moraledecline due to criticism in NGOs.

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