SOCIAL WORKERS' PERCEPTION OF AI'S INFLUENCE ON THE ROMANIAN SOCIAL ASSISTANCE SYSTEM
SOCIAL WORKERS' PERCEPTION OF AI'S INFLUENCE ON THE ROMANIAN SOCIAL ASSISTANCE SYSTEM

Summary/Abstract: The social assistance system is built in Romania largely on public institutions. The integration of AI solutions in the public sector is in its infancy, but the importance of digitizing some administrative functions cannot be overlooked. The challenges posed by AI can impact both social workers and beneficiaries. The threat of full AI substitution of social assistance attributions is not received by most respondents. Generating applications and validating the payment of social benefits can be the solution given by technology. Preserving the importance of social work does not mean conservatism, but adaptation to the new determined and AI.

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