МЕНЕДЖМЕНТ ЯКОСТІ АРХІВНОЇ ТА БІБЛІОТЕЧНОЇ СПРАВИ: ДО ПРОБЛЕМИ ІМПЛЕМЕНТАЦІЇ МІЖНАРОДНИХ СТАНДАРТІВ
QUALITY MANAGEMENT OF ARCHIVAL AND LIBRARY STUDIES: TOWARDS THE PROBLEM OF IMPLEMENTING INTERNATIONAL STANDARDS

Summary/Abstract: The purpose of the study is to provide an analytical review of the degree of harmonisation of international and European regulations in the field of archival and library studies, and to outline methodological approaches to the implementation of an integrated management quality system in these institutions. The research methodology is based on the use of general scientific and special research methods, which ensured the comprehensive nature of scientific research. The involvement of regulatory and legal documents contributed to the use of methods of substantive and comparative analysis, additive modelling, deduction, induction, abstraction, structural and logical methodology, systematisation, and generalisation. The scientific novelty of the article lies in the actualisation of the issue of implementing integrated quality management systems in the development of library and archival studies, which is urgent in the context of the development of digitalisation, electronic document management, and provision of electronic services. The availability of quality systems in accordance with the requirements of international standards will contribute to the effective operation of these institutions and improve the quality of service provision. Conclusions. In this article, the author examines and argues for the urgent need to implement relevant international integrated quality management systems in the above-mentioned areas, namely, electronic document management, organisation of websites, management of documentary processes, and information support for the rendering of relevant services. It is stated that the integration of international standards of quality management in library and archival studies will facilitate accessibility of information needs of all users and will contribute to the efficiency and operation of these institutions of consolidated information.

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