On the need for legislative changes
regarding the principles of operation of district (municipal) consumer ombudsmen Cover Image

O potrzebie zmian legislacyjnych w zakresie zasad funkcjonowania powiatowych (miejskich) rzeczników konsumentów
On the need for legislative changes regarding the principles of operation of district (municipal) consumer ombudsmen

Author(s): Anna Mlostoń-Olszewska
Subject(s): Public Administration, Public Law
Published by: Wydawnictwo Naukowe Wydziału Zarządzania Uniwersytetu Warszawskiego
Keywords: administrative law; consumer protection law; consumer; consumer protection authority; UOKiK; local government; consumer advocate;

Summary/Abstract: The institution of the district (municipal) consumer ombudsman is regulated in the Act on Competition and Consumer Protection. This institution has been functioning in the Polish legal system for over 20 years. During this period, several legislative changes were introduced to improve its operation. Despite significant changes in the legal environment, it has not been thoroughly reformed. Currently, there is an ongoing discussion between consumer ombudsmen and the President of the Office of Competition and Consumer Protection regarding further changes in the principles of operation of the district (municipal) consumer ombudsman. The aim of this article is to present the main threads of this discussion and to assess the new legal solutions proposed therein.

  • Issue Year: 12/2023
  • Issue No: 1
  • Page Range: 106-124
  • Page Count: 19
  • Language: Polish