Branding and place image on the example of the capital city of Warsaw
Branding and place image on the example of the capital city of Warsaw

Summary/Abstract: The image of a city is the ultimate product and is formed in the course of activities that are a process. A city wishing to achieve market success should strive to shape a positive image. In this aspect, it is necessary to regularly study the image of the perceived city. The identity and brand of the city play a fundamental role in this. The purpose of this article is to identify the image of Warsaw promoted by local authorities and the perceived image of the city among its residents. The thesis that has been verified is that there is no full correspondence between the image of Warsaw promoted by the local authorities and the image of the city in the consciousness of its residents. The article consists of three parts. The first discusses the concepts of identity, brand and image of the city. The second characterizes the brand of the capital city of Warsaw and its components. And in the third, the perceived image of the capital city of Warsaw is presented. Such research methods as literature studies, analysis of internal documentation of the Warsaw City Hall in the form of reports and reports in the area of image issues, analysis of source documents in the form of the city development strategy, analysis of reports and reports on promotional and image issues of cities in national and international dimensions, and deductive analysis were used. The considerations carried out showed allowed positive verification of the thesis. In addition, they showed that a positive image of a city is an important factor in its development.

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