Zaufanie jako niezbędny element funkcjonowania organizacji
Trust as an essential factor in organizational performance

Summary/Abstract: Trust is and has been a subject of multiple research projects in management. It is being stated to be an organizational value and vital element of organizational success. Currently, due to dynamic changes in business environment and changes in the way organizations operate (for example virtual work, new flexible forms of employment, or increasing importance of technology), trust has been gaining in im- portance in efficient management of organizations.The goal of this paper is to describe differences in definitions of trust and to elaborate on trust factors which enhance emergence of trust outside and inside an organization. In the course of this analysis both trust theories, as well as empirical research about trust have been reviewed, both in terms of in- tercompany network (interorganizational trust) as well as in terms of internal aspects (intraorganiza- tional trust).A need for further research has been also discussed in this paper, especially in the areas which currently gain in its importance, for example trust in virtual teams or in culturally diverse teams.

• Details
• Contents