Evaluation of the Covid-19 Safety Performances of Airports with Entropy-Based WASPAS Method Cover Image

Havalimanlarının Covid-19 Emniyet Performanslarının Entropy Tabanlı WASPAS Yöntemiyle Değerlendirilmesi
Evaluation of the Covid-19 Safety Performances of Airports with Entropy-Based WASPAS Method

Author(s): Zafer Duran, Armağan Macit
Subject(s): Business Economy / Management, Health and medicine and law, Transport / Logistics
Published by: İşletme Araştırmaları Dergisi
Keywords: Airport; Covid-19 safety performance; Multi-criteria decision-making;

Summary/Abstract: Purpose – From the first day it emerged, the Covid-19 epidemic caused unprecedented changes in the airline industry, as in all areas of life, and made it necessary to adopt practices called Covid-19 safety measures at airports. These measures have contributed significantly to the continuation of the activities of the airports during the epidemic and to the fight against the epidemic. However, the success of the measures implemented at the airports has not been fully demonstrated until now. Therefore, in this study, it is aimed to evaluate Covid-19 safety performances at airports with multicriteria decision-making methods. Design/methodology/approach – In the study, Turkey's busiest airports as well as airports with the world's leading Hub & Spoke network structure were discussed. In the evaluation processes, the weights of the indicators were calculated with the Entropy method, and the fight performances of the airports against the Covid-19 were calculated with the WASPAS method. In these transactions, data presented to the public by the rating agency Skytrax were used. Findings – As a result of the evaluation processes, social distance signs for seats, cleaning and monitoring of food and beverage areas, social distance practices came to the fore as the most decisive indicators of Covid-19 safety performance. Moreover, among the airports that were the subject of the research, the most successful airport in the fight against Covid-19 was Paris Charles de Gaulle Airport. This airport was followed by Istanbul Airport and Tokyo Haneda Airport, respectively. Discussion – Airport Covid-19 safety performance is a new issue that has come to the fore with the pandemic process. Therefore, research on the subject is very limited. In this study, the covid-19 safety performances of airports were analyzed with multi-criteria decision-making methods and this limitation was tried to be reduced. However, the findings only reflect the airports that are the subject of the study. It should be noted that additional evaluations should be made for other airports.

  • Issue Year: 15/2023
  • Issue No: 2
  • Page Range: 1374-1387
  • Page Count: 14
  • Language: Turkish