O RELAȚIE CONSTRUCTIVĂ PUTERNICĂ: DE CE COMUNICAREA EFICIENTĂ CU CLIENȚII ESTE CHEIA SUCCESULUI ÎN AFACERI
BUILDING A STRONG RELATIONSHIP: WHY EFFECTIVE COMMUNICATION WITH CUSTOMERS IS KEY TO BUSINESS SUCCESS
Author(s): Mihaela Mirela Dogaru, Mihaela Nicoleta DuțăSubject(s): Business Economy / Management, Management and complex organizations, Marketing / Advertising, Human Resources in Economy
Published by: Universitatea Crestina "Dimitrie Cantemir"
Keywords: communication; customers;
Summary/Abstract: As a business owner, I understand the importance of building strong relationships with my customers. One of the most crucial factors in establishing and maintaining those relationships is effective communication. In this article, I will discuss the importance of effective communication with customers, how to build strong relationships, the benefits of effective communication, common barriers to communication, tips for overcoming those barriers, communicating with customers in a digital age, building a culture of communication within your organization, the importance of customer feedback, and tools and technologies for effective customer communication.
Journal: Revista Univers Strategic
- Issue Year: XIV/2023
- Issue No: 53
- Page Range: 114-118
- Page Count: 5
- Language: English