Application of Cluster Analysis in Marketing: Types of Slovak Consumers and Their Attitudes Towards Advertising Cover Image

Aplikácia zhlukovej analýzy v marketingu: Typy slovenských spotrebiteľov a ich vzťah k reklame
Application of Cluster Analysis in Marketing: Types of Slovak Consumers and Their Attitudes Towards Advertising

Author(s): Martina Jantová, Tadeáš Chujac, Peter Štarchoň
Subject(s): Economy, Marketing / Advertising, Socio-Economic Research
Published by: VERBUM - vydavateľstvo Katolíckej univerzity v Ružomberku
Keywords: Advertising; Consumer attitudes; Customer segments; Comparison of attitudes

Summary/Abstract: Advertising, as an everyday part of life, is often perceived differently. While someone perceive it as a useful aid when buying goods and services, there are consumers who have an aversion to advertising and do not let it influence them. There are also those who respect advertising, but it does not influence their purchasing decisions in any way. The implementation of an advertising campaign can be quite expensive for the contractor, therefore it is important to know how advertising affects individual groups of consumers. The conducted primary research, focused on the typology of consumers living in the capital of Slovakia, in which 726 respondents participated, provided the basis for the characteristics of individual types of advertising consumers. We can characterize the inhabitants of Bratislava as ignorants, lovers, opponents of advertising and rational consumers based on this research, considering whether and to what extent advertising is a source of information for them in the purchase decisionmaking process and whether it influence them so much that they made a purchase based on advertising. A two-step cluster analysis was used to perform this segmentation.

  • Issue Year: VI/2022
  • Issue No: 2
  • Page Range: 37-54
  • Page Count: 18
  • Language: Slovak