ÇOCUK EVLERİ KOORDINASYON MERKEZİ GÖREVLİLERİNİN EN SIK KARŞILAŞTIĞI PROBLEMLER VE ÇÖZÜM YAKLAŞIMLARI
THE MOST FREQUENTLY ENCOUNTERED PROBLEMS AND SOLUTİON APPROACHES BY CHİLDREN'S HOME COORDİNATİON CENTER STAFF

Summary/Abstract: In this study, the most common problems faced by the children's home coordination center staff and their solution suggestions were investigated. The research was designed in the qualitative research method. The phenomenology design was used in the research. The data of the study were collected with a semi-structured interview form developed by the researchers. The study group of the research consists of the managers and decision-makers working in the children's home coordination center (CHCC) in a province located in the Southeastern Anatolian Region. There are one institution manager, one social worker and two child development experts in the working group. The data obtained from the research were analyzed by content analysis. According to the results obtained from the research, CHCC center employees stated that the problems they encounter with children are mostly “breaking the rules, trying to escape and behavior problems”. It was concluded that the most common problems they encounter with parents are: the parents have weak emotional bonds with their children, their relationships are not healthy, they comfort children with statements such as “I will take you with me” or use false statements such as “they do not give you to me”; moreover, they want their children to stay in government institutions and become civil servants in the future, and they try to bend the institution’s rules. According to the director of the establishment, it was noted that the most common problems related to financial, administrative and other official issues were mostly due to appropriations and that there was not enough appropriation. It has been concluded that the most common problems related to the physical structure and equipment are that their establishment is an old structure, the equipment is old and insufficient, the number of rooms is low, the necessary activity and meeting areas are not available, and the establishment is quite far from the city center.

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