Kamu Kurumlarında Sanal Kaytarmaya Yönelik Bir Ölçek Geliştirme Çalışması
Developing a Scale for Virtual Delivery in Public Institutions

Summary/Abstract: Aim: Computer and internet use can provide significant benefits for both employees and institutions in public institutions, and can lead to a variety of informal behaviors among employees. Employeeʹs actions of using the workplaceʹs Internet access for personal purposes during business hours are called cyberloafing. Cyberloafing has become a key issue for research and research that institutions care more and more about. The study aims to develop a reliable and viable measuring tool by evaluating the behavior of employees in public institutions. Method: For this purpose, a pool of 42 articles has been created, along with the materials provided from the literature and recommended by the researchers. After expert evaluations, 14 articles were excluded and a draft scale containing 28 items was obtained. The draft scale was applied to public personnel in the Sivas province. The research used descriptive factor analysis as a statistical method, verifiable factor analysis, internal consistency analysis, and test‐repeat‐test method. The research takes all the steps of the scale development stages to create a large scale that can measure cyberloafing behavior, contributing to the authenticity of the study. Findings: Descriptive factor analysis results in a measurement structure consisting of 4 factors (personal processes, information acquisition, fun time, revenue making) and 25 articles. The validity of this gage structure is supported by validating factor analysis. The test‐retest method determined that the measurement results of the scale did not differ over time. The internal consistency coefficient value of Cronbach Alpha has been calculated for each factor on the scale and scale, concluding that the scale is ʺhigh reliabilityʺ. Results: Based on these findings, the ʺ Cyberloafing Scaleʺ can be described as a reliable and valid measuring tool.

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