The Impact of the COVID-19 Pandemic on Changes in Consumer Shopping Behavior in Slovakia Cover Image

Dosah pandémie COVID-19 na zmeny v nákupnom správaní spotrebiteľov na Slovensku
The Impact of the COVID-19 Pandemic on Changes in Consumer Shopping Behavior in Slovakia

Author(s): Katarína Čuláková, Kristína Bilková, František Križan, Katarína Danielová, Petra Hencelová
Subject(s): Social Theory, Crowd Psychology: Mass phenomena and political interactions, Health and medicine and law, Social Norms / Social Control
Published by: Sociologický ústav - Slovenská akadémia vied
Keywords: COVID-19 pandemic; shopping behavior; panic shopping; Slovakia;

Summary/Abstract: Globally, the COVID-19 pandemic disrupted daily activities, which led to a change in consumer shopping behavior as well. The aim of this paper is to analyze how shopping behavior of consumers has changed as a result of the COVID-19 pandemic in Slovakia. Two phases of an omnibus survey of shopping behavior were realized (before COVID-19, January 2018 and during COVID-19 pandemic, November 2020, June 2021). The research indicates that consumption patterns changed before and during the pandemic. The majority of Slovak consumers purchased their food at large stores before and during the pandemic. The pandemic resulted in panic shopping among a third of consumers in Slovakia. About more than tenth of Slovak consumers used online shopping more often than before pandemic.

  • Issue Year: 54/2022
  • Issue No: 5
  • Page Range: 385-411
  • Page Count: 27
  • Language: Slovak