FAQ

Q. Are free trials available?

Yes. To initiate a four-week institutional trial access, please contact us at subscriber.support@ceeol.com .

Q. How do institutional users get access to content on CEEOL?

Institutional access is provided via IP ranges. Remote access is available via Proxy or Shibboleth authentication.For all questions concerning Shibboleth, please contact subscriber.support@ceeol.com.

Q. Can I access all content on CEEOL?

Authorized users have access to all indexed and included journal content that is subscribed by their institution/library or, in the case of eBooks, purchased by their institution. This content is marked with a green checkmark.

Q. What kind of journal subscription is available?

CEEOL provides Access-to-All Journal Content subscription. Pricing is based on FTE size of the interested institution.

Q. Are eBooks offered for subscription?

No. eBooks are offered for an institutional one-time purchase with perpetual access as long as institution is contributing the yearly recurring platform access fee.

Q. Does CEEOL offer perpetual access to subscribed journal content after cancellation of the subscription?

Yes, but solely to the journal content of the year/s institution had a subscription to CEEOL.

Q. Does CEEOL supply MARC records?

Yes. CEEOL offers MARC records (XML) on journal title and on article level. MARC records are also available for included eBook titles.

Q. Does CEEOL provide user statistics to subscribing institution?

Yes. CEEOL provides COUNTER compliant statistics to subscribing institutions. COUNTER compliant statistics are available 24/7 online with librarian´s password driven login and access. Learn more about the various statistics and reports on CEEOL here.

Q. How does invoicing work?

The subscription year corresponds with the calendar year. Subscriptions initiated during a calendar year are invoiced pro-rata.

Q. Is it possible to participate through a Consortia?

Yes. We collaborate with consortia in various countries. Please contact us for details (subscriber.support@ceeol.com).

Q. I am an individual scholar. How can I access content on CEEOL?

Individual users are welcome to register, browse the repository, download open access content and use PayPal for paid content purchase.

Q. Can also institutions other than universities participate in CEEOL

Yes. CEEOL has subscribers in different sectors (NGOs, museums, …).

Q. In which format is the CEEOL content available?

Content is available in PDF format.

Q. Is CEEOL accessible on tablets, mobile phones and other mobile devices?

Yes. CEEOL´s responsive web-design offers smooth access on devices such as iPhone, iPad, Android etc. We are constantly working on the optimal accessibility of our repository on mobile devices.

Q. Were to meet CEEOL´s representatives?

CEEOL participates at conferences and events, where we are most happy to meet you and to answer your questions.