Management and Development of Teams in the Social Sphere: Quality Standards and Professional Competences Cover Image

Управление и развитие на екипите в социалната сфера: стандарти за качество и професионални компетенции
Management and Development of Teams in the Social Sphere: Quality Standards and Professional Competences

Author(s): Tanya Vazova, Ekaterina Uzhikanova-Kovacheva
Subject(s): Social Sciences, Sociology, Management and complex organizations, Welfare services
Published by: Университет за национално и световно стопанство (УНСС)
Keywords: social services; team management; quality standards; professional competencies; supervision
Summary/Abstract: This article examines the management and development of teams in the social sphere as a strategic core of the quality system of social services. The aim is to analyze the relationship between quality standards, professional competencies and policies for the management and development of teams in the social sphere. Particular attention is paid to the importance of professional training, continuing education, supervision, internal control, team coordination and fair remuneration as interrelated factors for achieving sustainable results in supporting users.

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