Дигитализацията на социалните услуги в България – потенциал за устойчиво развитие на системата за социална сигурност
Digitalization of Social Services in Bulgaria – Potential for Sustainable Development of the Social Security System

Author(s): Lyudmila Vekova
Subject(s): Politics / Political Sciences, Politics, Economy, Sociology, Welfare systems, Social development, ICT Information and Communications Technologies
Published by: Университет за национално и световно стопанство (УНСС)
Keywords: social services; digitalization; sustainable development; social security
Summary/Abstract: The article examines the development of social services in terms of their importance for the social security system and its sustainable development. The emphasis is on the opportunities of accelerated digitalization for expanding the scope and improving the quality of social services. The intensive penetration of information and communication technologies and artificial intelligence is justified as a possible solution for overcoming the serious challenges facing the social services system.

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