The potential of large Polish cities to implement the concept of Mobility-as-a-Service
The potential of large Polish cities to implement the concept of Mobility-as-a-Service

Summary/Abstract: Modern cities face many challenges in the field of mobility, including congestion, environmental pollution, the increasing number of private cars, and suburbanization. Therefore, remedial measures are necessary. The aim of this study is to examine how public transport operates in selected Polish cities and to assess whether it is possible to implement the Mobility-as-a-Service concept there. This concept involves the full integration of transport services within a single digital interface. The study applied the Systematic Literature Review method in combination with the PRISMA methodology, as well as participant observation conducted in five cities belonging to the Union of Polish Metropolises. The results indicate an evolution in the definition of MaaS, from a broad understanding to more specific interpretations. It was observed that public transport in the selected large Polish cities is still characterized by a relatively low level of integration. The lack of inclusive solutions should also be emphasized. Therefore, action is needed in the areas of transport integration, the development of passenger information systems, and digitization.

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