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Identification of the Causes of Complaints in the Universal Postal Services
Author(s): Beata Nonas, Ewa SaniewskaSubject(s): Business Economy / Management, Socio-Economic Research, Transport / Logistics
Published by: Wojskowa Akademia Techniczna im. Jarosława Dąbrowskiego
Keywords: universal postal services; complaints;
Summary/Abstract: Postal services are an important element for the functioning of every economic entity. The paper analyzes the postal services market and, in particular, focused on the implementation of the universal service to identify the most common cause of complaint.
Journal: Systemy Logistyczne Wojsk
- Issue Year: 45/2016
- Issue No: 2
- Page Range: 136-144
- Page Count: 9
- Language: Polish
