Digitální vyloučení jako nové sociální riziko: vymezení a způsoby měření
Digital exclusion as a new social risk: definition and methods for its measurement

Summary/Abstract: This article addresses digital exclusion: a complex phenomenon that reflects widening inequalities in terms of access to, the skills required for and the use and benefits of digital technologies, which is increasingly impacting the opportunities of individuals in terms of social participation. Drawing upon contemporary international theoretical approaches, the article proposes the adoption of an extended conceptual framework that links the various individual dimensions of digital exclusion with the structural and systemic factors that are associated with digital inequities. It demonstrates that digital exclusion rather than being understood merely as a consequence of a lack of skills or motivation, should be seen as a complex process that is shaped by social, economic and institutional inequalities that act to potentially reproduce social disadvantages, which, moreover, exhibits characteristics of an emerging social risk. In the Czech context, the article identifies a lack of systematic data, the absence of a unified conceptual framework and the limitation of existing approaches to addressing merely partial dimensions of the issue. Based on these findings, the author provides recommendations that are aimed at determining an approach to the systematic measurement of digital exclusion, the incorporation of structural factors into the analysis thereof, the targeting of support towards vulnerable groups, the strengthening of digital competencies, maintaining a combination of online and offline public services, and involving users in the design of digital solutions.

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