Entrepreneurial Dynamic Capabilities and Digital Leadership as Drivers of Agility, Innovation, and Performance in the Hotel Industry: Evidence from Phuket, Thailand
Entrepreneurial Dynamic Capabilities and Digital Leadership as Drivers of Agility, Innovation, and Performance in the Hotel Industry: Evidence from Phuket, Thailand

Summary/Abstract: This study aims to analyze the role of entrepreneurial dynamic capabilities (EDC) in shaping digital leadership (DL), organizational agility (OA), innovation capability (IC), and the performance of hotel businesses in Phuket, Thailand. Using structural equation modelling (SEM), data from 300 hotel managers confirmed that EDC significantly enhances DL, OA, and IC. DL was found to positively influence OA and IC, while OA and IC directly improved HBP. The strongest effect was observed between EDC and DL (β = 0.680), emphasizing the role of dynamic entrepreneurial behaviour in digital transformation. The model demonstrated good fit (χ²/df = 2.15, RMSEA = 0.062, CFI = 0.95), explaining 72% of the variance in HBP. This study expands the theoretical discourse on dynamic capabilities in service sectors and delivers practical recommendations for hotel entrepreneurs who aim to improve organizational agility, promote innovation, and achieve stronger competitive outcomes. Future research should explore longitudinal effects and broader contexts to validate these results.

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