Benchmarking in Romanian and Italian Local Governments: A Tool for Scoring or Learning?
Nowadays benchmarking is one of the most popular managerial instruments for organizational performance improvement, both in the private sector as well as in the public one. The present paper reveals which is the rationale for whom public entities have largely adopted this particular tool, traditionally used by private companies and highlights the consequences of uncritically translating it from a private to a public logic. The papers is aimed at comparing the benchmarking approaches in Romanian and Italian Local Governments (LGs), eventually detecting whether they are more prone to use it as a scoring or evaluative managerial tool.
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