Зависимост между степента на дигитализация на дейностите в организацията и когнитивното натоварване на служителите при изпълнение на задачи на работното място: подход за провеждане на експериментални изследвания
Dependency between the Degree of Digitization of Activities in the Organization and the Employees’ Cognitive Load When Performing Tasks in the Workplace: an Experimental Research Approach

Author(s): Radka Nacheva
Subject(s): Social Sciences, Economy, Psychology, Business Economy / Management, Cognitive Psychology, Organizational Psychology, Human Resources in Economy, ICT Information and Communications Technologies
Published by: Университет за национално и световно стопанство (УНСС)
Keywords: human resource management; cognitive strain; cognitive load; digitalization
Summary/Abstract: In the context of digital transformation, organizations are introducing a variety of technological solutions that change the way they work and place new demands on attention, memory, and information processing ability of each person. This paper aims to propose an experimental approach to assess the impact of different levels of digitalization on the cognitive strain of employees in the workplace. The methodology we apply involves conducting laboratory experiments, through which the results of performing typical tasks for HR specialists in a digital environment are compared. We use a quantitative method for measuring cognitive load when performing tasks, adapted according to the NASA-TLX linear scale.

• Details
• Contents