Развитие на аутсорсинга в ИКТ сектора в българската икономика в условия на пандемията от COVID-19 и в прехода на страната към членство в еврозоната (2020- 2025)
Development of Outsourcing in The ICT Sector in The Bulgarian Economy in The Context of The COVID-19 Pandemic and The Country's Transition to Membership in The Euro Area (2020-2025)

Author(s): Emilia Elenkova
Subject(s): Economy, National Economy, Business Economy / Management, ICT Information and Communications Technologies, Socio-Economic Research
Published by: Университет за национално и световно стопанство (УНСС)
Keywords: Outsourcing; ICT sector; Employment; Digitalization; Technology
Summary/Abstract: The report examines the development of the outsourcing industry within the ICT sector in Bulgaria for the period 2020-2025, with a focus on the impact of COVID-19 and preparations for membership in the euro area. The analysis shows high resilience and adaptability of the sector, with the pandemic accelerating digitalization, remote work and the demand for technology and business services. This supports the growth of ABP, ITO and R&D activities and strengthens the role of industry in the economy through added value, innovation and attraction of international companies. Bulgaria is establishing itself as an attractive nearshoring destination, despite the challenges associated with staff shortages and competition. The expected accession to the euro area is emerging as a factor for more sustainable growth and better access to international markets.

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