The generation of five capitals of volunteering through volunteer programs in museums: A case study of the National Museum Belgrade
The generation of five capitals of volunteering through volunteer programs in museums: A case study of the National Museum Belgrade

Author(s): Višnja Kisić
Subject(s): Anthropology, Museology & Heritage Studies, Sociology
Published by: Institut za filozofiju i društvenu teoriju
Keywords: five capitals of volunteering; museum’s outreach; community participation; sustainable development
Summary/Abstract: The main aim of this paper is to explore developmental and transformative potentials of museums based on volunteer programs through suggesting a framework for the assessment of the generation of five capitals (physical, human, economic, social and cultural) for all key actors involved in the process. Furthermore, in order to offer insight into the current situation related to the five capitals of volunteering in museums in Serbia, it discusses the data collected in the course of a wider study on volunteering in Serbian museums and focuses on the case study of the National museum in Belgrade. A special focus is put on the case of the National Museum in Belgrade since I argue that, even though the museum has not developed successful tools for managing volunteers, the volunteer program has succeeded in generating five capitals to a greater extent than in other museums because it was designed in a way that is in accordance with the definition of volunteering.

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